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Letter

Band 5+: Write a letter to your internet service provider to complain. In the letter: - Describe the problem and why you are unhappy - Arrange for an engineer to visit your home - Request a reduction in your bill

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I have been, satisfied customer of yours,a year. But recently,I was unhappy to your connection. The internet is too slow and not work properly.

I actually informed your company via phone call and made a complain. But no response receive. He only attend all kindly arrange an engineer that will help me to solve my network problem and start internet smoothly.

I would request you to solve my issue I face this issue since last 2 months. No one came my home to solve this issue. Furthermore I have not receive your advertised and customer service,last 2 month that’s cost around 100.89 pound. My humble request you to please deduct this payment from my bill and give me some Concession in future bills.

I hope you understand my situation/problem.so please resolve my issue as soon as possible.

Best regards.

Haroon shah

Word Count: 145

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

issue: 4

solve: 3

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task, but the description of the problem and the explanation of the reasons for unhappiness could be more detailed and clearer. The request for an engineer visit and bill reduction are present but could be more formally expressed. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's message is mostly understandable, but the numerous grammatical errors and unclear phrasing disrupt the flow and make some parts difficult to follow. Improved sentence structure and clearer connections between ideas would significantly enhance coherence.

Lexical Resource

4.5

The vocabulary used is adequate but lacks range and precision. More sophisticated vocabulary and precise word choices would improve the overall impact and professionalism of the letter.

Grammatical Range & Accuracy

3.5

The letter contains numerous grammatical errors that affect clarity and understanding. Significant improvement in grammar and punctuation is needed to achieve a higher score. A wider range of grammatical structures would also be beneficial.

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Band 5+: Write a letter to your internet service provider to complain. In the letter: - Describe the problem and why you are unhappy - Arrange for an engineer to visit your home - Request a reduction in your bill

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

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Coherence & Cohesion

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