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Letter

Band 5+: WRITING TASK 1 You should spend about 20 minutes on this task. You recently stayed at a hotel and you had a great time. Write a letter to the hotel. In your letter thank the manager and his staff give some particular examples of why you enjoyed your stay at the hotel so much explain that you have written a review of the hotel on a popular website for tourists You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear sir/Madam,

I would like to extend my deepest gratitude to you and your entire staff during my stay at your hotel.

I quite remember, when I visited your hotel some few month ago ,I was emotionally disturbed due to a family issue I encountered with my husband and his relatives and as result have to seek for refuge at a near by hotel to pas as the night.Although I hardly know some body in the area where I find my self,the managers and staffs were nice and more of a family. They were there for me not as juxt a customer of theirs but like a family.

Moreover, The love ,encouraging words means alot to me which at a point made me speechless.I had tge best treatment ever .I was more of a very important personality.

For example, one worke by name Ruth who happens to be the receptionist that very day was soo nice that words cannot explain .She kept checking up on me till I was better,she even went to the extent of delegating another staff to do that when she is not around. Infact her nice gesture made me felt at home.

As a result, of tge good customer care ,I also taken this opportunity to write a review of the hotel on one of the largest and well known websites for tourist to consider choosing when they visit the town.In the note ,I describe the beautiful and welcoming serene environment, the good reception customers receives and above all how nice your food and drinks tastes.

I hope this letter explains how appreciative i am during my stay.

Thank you

Yours faithfully,

Lydia mawusi Fiagbedzi

Word Count: 279

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Overall Band Score

5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

Try using synonyms for the above words

Task Response

7

The letter appropriately addresses all parts of the task, providing specific examples of why the stay was enjoyable and mentioning the online review. The tone is consistently grateful and appreciative. To further enhance the response, consider focusing on clarity and conciseness in certain areas. For instance, streamlining the initial explanation of the family issue could make the letter more impactful. Also, ensure consistent use of formal language throughout.

Coherence & Cohesion

4

The letter's organization could be improved for better clarity. Consider structuring your letter with a clear introduction, body paragraphs focusing on specific examples, and a concluding paragraph. Using more cohesive devices (e.g., transition words, pronouns) would help link ideas and improve the flow of the letter.

Lexical Resource

5

While the vocabulary is generally adequate for the task, there are instances where more precise word choices could enhance the impact. For example, instead of 'nice,' consider using words like 'exceptional,' 'outstanding,' or 'remarkable' to convey the positive experience more effectively. Expanding your range of vocabulary related to hospitality and customer service would also be beneficial.

Grammatical Range & Accuracy

3

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, subject-verb agreement, and correct tense usage. Pay close attention to punctuation, especially commas and periods, to ensure sentences are clear and easy to read. Reviewing basic grammar rules and practicing sentence construction will help improve accuracy.

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