Dear Sir/Madam,
Subject: Bus service issues
Greetings,
I am writting this letter to inform you the problem we had with your bus service over the past two weeks. Before there were anough buses for passengers as every 10 or 15 minutes the buses were picking passengers on bus stations, but now days you can spend even more than 30 minutes waiting the buses to arrive.
This problem has paralyzed us at the point there are some appointments not met on time or some have been rescheduled or we have to keep postoned them. And this it is ending affecting our business as well as the loss of time is the loss of mine.
I am suggesting to look deeply into this and find a permanent solution to us such as by increasing your fleet, etc ….
In the meantime, thank you for your time and attention to this matter, waiting your quick intervention.
Your sincerey,
Didier
