Band 5+: You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, • say about the holiday and where you stayed • mention why you are unhappy about the hotel where you stayed • say what you would like the travel agency to do Write at least 150 words.

Dear Sir or Madam,

I hope you are doing well. I am Urvish Patel. I am writing this letter because I am dissatisfied with you are bad hotel booked for me. Every New Year I go to different places.

This time I went to Goa on 15th March. I stayed in the hotel from around 16th to 20th March. Almost 5 days and 4 nights stayed in the hotel, but I had an unpleasant experience.

Firstly, I stayed in sardard hotel. It is a very bad odor in the room, and the room was not clean. I went to a bath and did not put it inside the towel. That was bad service. I called the receptionist. She was talked to rudely. She did not provide me with any nearby hotel to stay, or they did not clean the room.

Secondly, I heartily request you to please refund the hotel prices. If you want any bank details for my money back, then do not hesitate to write back to me.

Awaiting a quick response from your end.

Yours faithfully.

Urvish Patel.