Letter

Band 7+: You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

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Dear Mr. Johnson,

I am writing to complain about the English training course that I attended last month.

As the international department has face the lack of English interpreter, I decided to take part in this class to bridge this gap. I thought that taught lessons would help me to communicate easily with foreign clients, by which I could persuade them to invest in our company.

Unfortunately, this course had two major problems. Firstly, most topics were so general without devoting to business marketing expressions, which are essential for making connections appropriately. Moreover, the instructor was not able to answer all participants’ questions.

Although holding this course was a suitable approach, it could be improved by implementing some actions. Indeed, if professionals who have studied business marketing at the university are hired by interviewers, participants’ questions will not be unanswered. Furthermore, it is recommended to ask a consultant to provide a specific instruction for each session, avoiding teaching vague topics.

I hope my explanation will be helpful to you.

Yours sincerely,

Koosha Khajeh Mougah

Word Count: 174

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C2 - Complex
Continue to challenge and refine your language choices.

Grammar Mistakes: N/A

Vocabulary Repetition:

course: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all three prompts required by the task. You clearly explained your motivation for attending, detailed the specific issues regarding the course content and the instructor, and provided logical suggestions for improvement. The tone is appropriately formal for a letter to a manager. To reach a higher score, ensure better grammatical precision; for example, 'the international department has face the lack of' should be 'has been facing a lack of,' and 'taught lessons' would be more naturally expressed as 'the lessons provided.' Additionally, refining the phrasing in the suggestion paragraph would improve the overall flow and sophistication of the response.

Coherence & Cohesion

The letter is logically organized, and the progression of ideas follows the requirements of the task prompts. You have used cohesive devices such as 'Firstly', 'Moreover', and 'Furthermore' effectively to guide the reader. However, some transitions feel slightly mechanical. To improve, try to use more natural, seamless transitions between sentences to ensure the flow feels less like a list of points and more like a continuous piece of professional correspondence.

Lexical Resource

You have used a good range of vocabulary relevant to a business context, such as 'bridge this gap', 'essential', and 'implementing'. There are some minor issues with word choice and collocation (e.g., 'devoting to' instead of 'focusing on', or 'hired by interviewers' which is slightly redundant). Aim to use more precise collocations to achieve a more natural and sophisticated tone.

Grammatical Range & Accuracy

The letter demonstrates a mix of simple and complex sentence structures. However, there are several grammatical inaccuracies that prevent a higher score. For example, 'has face the lack' should be 'is facing a lack', and 'taught lessons' is awkward; 'the lessons taught' or 'the course content' would be better. There are also issues with subject-verb agreement and tense consistency. Focus on mastering complex structures like the present perfect and ensuring that your verb forms align correctly with your subjects.

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