Letter

Band 7+: You recently bought a laptop that stopped working within a few days. Write a letter to the store complaining about the problem and asking for a refund or replacement.

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Dear Sir/Madam,

I am writing to inform you that I purchased a laptop (model ABC123) from your store last week. However, it has stopped working since last night following a power disruption at my home. Therefore, I am unable to complete my work responsibilities.

I would appreciate it if you could please provide me a replacement at the earliest so that I can complete my urgent tasks without further delay. If a replacement is not possible, then please issue a refund so I can purchase a new laptop.

I have attached the necessary documents such as the bill and the warranty card for your reference.

I look forward to hearing from you soon.

Yours sincerely,

XYZ

Word Count: 116

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses the task by explaining the problem with the laptop, requesting a replacement or refund, and mentioning the attached documents. To improve, consider adding more specific details about the power disruption and its effect on the laptop. Also, you could mention when you purchased the laptop. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is well-organized and easy to follow. The purpose of the letter is immediately clear, and the request is stated logically. The inclusion of attached documents is also clearly mentioned. To further enhance coherence, consider adding a concluding sentence that reiterates your desired outcome and expresses gratitude for their attention to the matter.

Lexical Resource

A good range of vocabulary is used appropriately. Phrases like 'power disruption' and 'urgent tasks' are effective. To further improve, consider using more varied vocabulary related to technical issues or customer service interactions. For example, instead of 'stopped working,' you could use 'malfunctioned' or 'ceased to function'.

Grammatical Range & Accuracy

The letter demonstrates a strong command of grammar and sentence structure. There are no noticeable errors, and the language used is accurate and appropriate for the context. The punctuation is also correctly applied throughout the letter.

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Band 7+: You recently bought a laptop that stopped working within a few days. Write a letter to the store complaining about the problem and asking for a refund or replacement.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a laptop that stopped working within a few days. Write a letter to the store complaining about the problem and asking for a refund or replacement.

You recently bought a laptop that stopped working within a few days. Write a letter to the store complaining about the problem and asking for a refund or replacement.

You recently bought a laptop that stopped working within a few days. Write a letter to the store complaining about the problem and asking for a refund or replacement.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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