Dear Sir
I am writing to formally complain about that I recently moved to your new apartment, but I am displeased with numerous things in the building. There is issue with price of bill of electricity, LPG gas and water.
The main concern is that I am getting bills in high price then acutual price that my neighbor gets. I think that your staff make mistakes on making bill that leads I have to pay more price than actual one. For instance the actual service charge of electricity, water and LPG gas is NPR1000, but your staff make the bill for my apartment is NPR2000 which is double as others.
I would appreciate it if you could investigate about my billing service charge. Furthermore I will provide other bill and my bill to help you to investigate properly. I trust this matter would resolved promptly, as I have also post complain in the complain box and its box number is 23.
Thank you for your attention. I expect a respond within 15 days. Please contact me through email address assd123@gmail.com for more information
Yours sincerely
Deniz
