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Letter

Band 5+: You recently purchased a product online that arrived damaged. Randomize x Write a letter to the online retailer to complain about the issue. You should include details about: The product you purchased and the date of purchase The nature of the damage - What action you would like them to take to resolve the

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Note: Both the topic and the answer were created by one of our users.

Dear Sir,

My name is Aurelia and I am from Vilnius. I resently bought a new TV- set online in your company “Black cats” on the first of December. Unfortunately, this product arrived damaged. When I opened the box, I saw that the screen had already been broken. I ordered black colour of TV-set, but I got the white one.

I would like to return you this TV-set back and you, in your turn , must give me my money back.

I hope, you will answer me as soon as you can and the result will be positive.

Yours sincerely,

Aurelia

Word Count: 101

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Overall Band Score

5
(+/- 0.5)
Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.
Grammar Mistakes: N/A
Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

5
The letter adequately addresses the task by providing details about the purchased product, the damage, and the desired action. However, elaborating further on the inconvenience caused by the damaged product and the incorrect color could strengthen the letter. Additionally, while the request for a refund is clear, specifying a timeframe for a response or action could enhance the letter's effectiveness. The letter falls short of the required 150 words.

Coherence & Cohesion

5
The letter is generally coherent, but the organization could be improved. Consider dedicating a separate paragraph to each main point (product details, damage description, and desired action). Using more formal connectors and transitional phrases would also enhance the flow.

Lexical Resource

5
The vocabulary is adequate for the task, but it could be more precise and varied. For example, instead of saying 'give me my money back,' you could use 'issue a full refund.' Try to incorporate more specific vocabulary related to electronics and damage. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

4
There are several grammatical errors that affect clarity. Pay attention to spelling ('resently' should be 'recently'), correct article usage ('the first of December'), and proper sentence structure. Review basic grammar rules and proofread carefully to minimize these errors.

Answers On The Same Topic:

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