It is widely recognized that technology unintentionally becomes a tool to perform some actions beyond human control. In my view, technology is utilized to monitor human behavior through various devices such as cell phones or cameras.
The fact that technological devices can be used to interfere with the private information of businesses. Engaging with an untrusted system entails risks. Hackers can exploit vulnerabilities in storage systems to alter sensitive customer information. Consequently, businesses suffer financial risk and damage to reputation. For example, the Equifax data breach in 2017 compromised the personal information of over 143 million Americans, leading to a substantial financial loss of $300 million. Furthermore, surveillance conducted through modern tools can be exploited for criminal activities, including identity theft and fraud. Criminals can fully exploit these tools to manufacture illicit goods for profit or to tarnish an organization’s reputation. An illustration of this phenomenon is the app Deepface, employing artificial intelligence to mimic voices and facial features. This capability can deceive employers, resulting in inaccurate assessments of candidates’ abilities.
Despite these challenges, it is important to consider the advantages of this technological development. Monitoring can provide companies with valuable insights into their operations, allowing them to make data-driven decisions and improve their efficiency. For example, monitoring customer behavior enables businesses to discern trends and preferences, facilitating the customization of products and services to align with customer needs. Another advantage is that remote surveillance aids in mitigating various potential hazards. Multiple sensors can detect indicators of crimes such as theft or traffic violations, thereby preventing accidents and property damage. For example, in Vietnam, statistics show that the increase in alcohol testing by alcohol sensors for drivers contributed to a 17% reduction in traffic accidents in 2023.
In conclusion, while it is true that hackers employ sophisticated methods for unauthorized data mining, I contend that the benefits of technological advancement, including automated management and enhanced safety measures, outweigh the risks.