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Letter

Band 6+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

The purpose of inscribing is to inquire about the product that I have ordered from your official website, Alibaba.com. I have purchased a gold-coloured floral cup and saucer set with a beautiful kettle on 26 August 2024 using my Paypal account. The order number is W8769, and I am attaching a copy of the payment receipts as well.

When I got the parcel, it looked perfect as the external packaging was impressive, but the moment I unboxed the parcel, the kettle was not the same that I had ordered, and there was a crack on two of the cups.

I am very disappointed with this because I have bought it for my sister’s birthday.This was the first time I am not happy with your services. I always prefer your website over any other online shopping site because you are reliable and the product quality is always superior. I would like to get a refund or a replacement of the same.I hope to hear from you very soon.

Yours Faithfully,

David

Word Count: 172

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter effectively addresses all aspects of the task, providing a clear description of the product, the reason for dissatisfaction, and a desired resolution. The letter is well-organized and easy to follow.

Coherence & Cohesion

5.5

The letter is generally coherent, but there are some minor issues with sentence structure and flow, which could be improved with more careful editing.

Lexical Resource

The letter demonstrates a good range of vocabulary, but there are a few instances where more precise or sophisticated language could be used.

Grammatical Range & Accuracy

The letter contains some grammatical errors, particularly in sentence structure and punctuation, which affect the overall clarity and fluency.

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Band 6+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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