The two diagrams the museum visitor throughout the year. The table illustrates the number of visitor before and after the refurbishment of the museum, while the pie chart presents the visitors’ experience during the tour.
Overall, the number of visitor increase significantly. Most of the people give bad rating before refurbishment, whereas they rated very good after the refurbishment.
After the refurbishment of the museum people tend to visit more than before, from 68,000 to 89,000 around 21,000 more people visited.
According to surveys, 42% of the people give bad rating after visiting, while the number decrease to 5.1% after the reconstruction. Most of the people rated very good after refurbishment of the museum, accounting for 45.9%, whereas 13.2% people rate before. Moreover, 30.6% people had good satisfaction level after reconstruction, while 13.2% people were satisficed before the improvement. Almost 4.4% people avoid giving any feedback before rebuilding, and 6.1% people refuse to give after rebuilding.
