The given table above illustrates service evaluations of three health centers: Longston Center, Peveril Center, and Marchbank Center, which were evaluated by patients. The evaluation range is from 1, which means disappointing, to 10, which means excellent. The patients gave their evaluations based on five different categories.
First of all, Peveril Center received the highest overall score, which was 8.3. Though this center received the highest scores in every aspect of evaluation, reaction to concerns and booking appointments received almost perfect scores, which were 9.6 and 9.1, respectively. This center received its lowest score in pharmacy, which was 6.3. Aside from that, all of its scores were above 7.5. Marchbank Center placed second, with an average score of 7.2. This center’s best aspect was its doctors’ service, which was the only category that exceeded 8 points. Its pharmacy and response to concerns received the lowest scores, which were 5.8 and 6.5, respectively. Marchbank Center’s care of children and booking appointments were quite average in this table.
Longston Center received the worst scores in every aspect of its service. The best aspect of this center was its doctors’ service, which was the only one with an 8-point score. Except for that aspect, all of its services were below 6.3, which was the score received for its care of children. Especially, response to concerns received a 4.3-point score, which is the lowest in the whole table.