Dear Sir or Madam,
I am writing to you this letter in order to say about was not satisfaction with the hotel’s service.
Firstly,I visited two days ago to your hotel according to my friend’s recommendation.They said me. They were in this hotel twice in a year and this period.They enjoyed from hotel’s atmosphera and the attitude of the staff’s.So I waited a high quality service from your hotel.
Secondly,I did not expect any problems my face. At the beginning fist day,problems aroze.I entered to have a shower but the hitting system stopped. When I have a shower. It was very unpleasent in the middle of winter.When I notified to employer.He answered me a rude way.
On the one hand,as I waited repairing hitting system all day and the electric worked with the noise.I had a headacake.I request you to take action against the employee.
I hope you undestand me.
Yours sincerely,Fozilova Feruzakxon.
