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Letter

Band 7+: You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/ Madam,

I am writing to express my disappointment with the accommodation situation.

I am Merve Akyüz. My reservation number is 12345. I completed my booking almost two months ago from your website. However, when I arrived here, I could not find what I saw in the commercial videos. I had reserved a two-bedroom suite. Yet, the suite that was given to me has only one bedroom. Unfortunately, it is a situation that I can not accept. Also, the bed sheets were not clean. I believe that was a mistake and the previous customer’s room was given to us before cleaning.

When we saw the suit, we could not believe our eyes because the room was available only for one person. And, it was not convenient for new guests to stay.

Consequently, I kindly request that you make the arrangements again and introduce our new room to us.

Looking forward to your answer.

Best Regards,

Merve Akyüz

Word Count: 158

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Overall Band Score

7
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

7
The letter adequately addresses the task, providing details of the unsatisfactory accommodation and the family's reaction. However, it could benefit from a more detailed explanation of the family's reaction and a clearer request for a solution.

Coherence & Cohesion

7
The letter is generally well-organized and easy to follow. However, some sentences could be combined for greater clarity and flow.

Lexical Resource

7
The letter demonstrates a good range of vocabulary, but some phrases could be more precise and sophisticated.

Grammatical Range & Accuracy

7
The letter contains minor grammatical errors, but overall, the grammar is accurate and the sentences are well-constructed.

Answers On The Same Topic:

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear mr john, I am one of your coustemer that have stayed in your apartement i wrote this letter to complain to you regarding to bad accomodation that is not match with the description about the room that you told me about. As i know from the website, your company provide rooms that overlooking the […]

Band 4+

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

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Band 7+

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear Sir, I am writing to complain about the issue we have faced during our holiday. We got the apartment on 7th june beside the sea by your invitation. We are believed that everything in the apartment is in very good condition, and we can use them without any problem. But we went for a […]

Band 5+

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Band 5+

You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear Sir or Madam, I am writing to express my disappointment with the accommodation we stayed in. I am Merve Akyüz. My reservation number is 12345. I made my booking almost two months ago on your website. However, when I arrived there, the apartment did not match what was shown in your advertisements. I had […]

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