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Letter

Band 5+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Note: Both the topic and the answer were created by one of our users.

Dear Sir:

I am writing to you this letter to let you know about my really upset toward your product which I purchased from your company for a week ago. I hope you will either replace it or refund the money.

Last Friday, I ordered a new dress in size large for my sister’s wedding. And paid 200 pounds for this item. However, The dress that I asked for was red but the dress I received online was black.

In addition, The size of my dress was too small for what I demanded.

Furthermore, you promised that you would deliver in three days, but it took over seven days. As a result, I could not wear it on my sister’s wedding day. I consider the service so disappointing.

Finally, I have been using their service for a longtime because of the good quality and this is the first time this has happened. Therefore, I hope you will quickly intervene and solve this problem. And, I would highly appreciate it if you please replace this dress with a product of better quality. Please maintain the color and size that I had initially ordered for. Otherwise, I would like a full refund as soon as is convenient.

My name

Abla salama

Word Count: 209

Answers On The Same Topic:

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Dear Customer Service Team, I am writing to express my dissatisfaction with my recent order placed on your website. While I am aware of your company’s reputation, I am unfortunately very disappointed with the service I have received. Firstly, the red dress I ordered was delivered in blue instead of red. Secondly, the Sephora cosmetics […]

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Dear customer service department of BOL store, Today, I am writing this letter to complain about some problems with the quality of the shoes that you sold me last Thursday, October 31st. When I saw the image of these shoes, I really expected that they would be suitable for my birthday party. They are black […]

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Dear Sir or Madam, I’m writing to you to express my dissatisfaction with the headset that I recently bought from your website. On July first I ordered a Sony headset from your website which I received a week later on 8th of July. The packaging of the product was in a great shape and the […]

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Hi sir, I am writing this letter to express my dissatisfaction about the recent product that I have purchased from your company. I had placed an order for a handbag through Amazon on feb 25, 2025. The order number is D54C4. Thus, today I received that order, but after opening the package I am disappointed. […]

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