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Letter

Band 6+: You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

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Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I am writing to give a feedback from the all-day meeting that was convened by my company, Heaven’s organization two weeks ago. We had approximately 20 participants, and they were all requested to review the event, which included sending reviews about the hotel. The reviews were classified into two aspects; the positive and the negative feedbacks.

The positive reviews are as follows; firstly, majority of the people loved the hotel because of its serenity, it was cool and quiet which made the conference feel comfortable and warm. Secondly, a lot of individuals complimented the aesthetics of the environment, someone said “I took over 100 pictures because of how beautiful the environment was”

However, there was still a number of negative reports especially in the aspect of food. A large percentage of the people complained about the food being tasteless and soggy, to which I can attest. Moreover, we had about four different kind of delicacies and they all had the same complain. This really made them unhappy.

Consequently, I would suggest you hire professional chefs that can help to improve your food quality and also train your current kitchen staff. By doing this, you are able to satisfy your clients and this will increase your sales.

Thank you so much for your time.

Yours sincerely,

Adedayo Deborah.

Word Count: 219

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Overall Band Score

6.5
(+/- 0.5)
Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.
Grammar Mistakes: N/A
Vocabulary Repetition:
which: 3
reviews: 3
about: 3
Try using synonyms for the above words

Task Response

8
The letter appropriately addresses all parts of the task, providing relevant and sufficient information about the participants' positive feedback on the hotel and their negative feedback on the food. The suggestions for improvement are also relevant and practical. To further enhance the response, consider providing more specific details about the types of food served and the exact nature of the complaints, if possible. Also, while the tone is generally appropriate, varying sentence structure could enhance the overall impact.

Coherence & Cohesion

6
The letter is generally well-organized and the message is clear. However, there are a few areas where the flow could be improved. For instance, in the introduction, you could directly state the purpose of the letter instead of generally mentioning feedback. Also, ensure smooth transitions between paragraphs to maintain a consistent flow of information.

Lexical Resource

6
The vocabulary used is appropriate and conveys the message effectively. To enhance the lexical resource, consider incorporating a wider range of synonyms and more specific vocabulary related to the context of hotel services and food quality. For example, instead of 'cool and quiet,' you could use 'tranquil and peaceful.'

Grammatical Range & Accuracy

5
The letter demonstrates a good command of grammar, but there are some errors that affect the overall clarity. Pay close attention to subject-verb agreement, correct tense usage, and article usage. For example, '...they all had the same complain' should be '...they all had the same complaint.' Reviewing and editing for these common errors can significantly improve the grammatical accuracy.

Answers On The Same Topic:

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam, I am Alaleh Hassanpour the senior manager of Grand Business, I organized an official meeting with my colleagues in your hotel two days ago on September 19th. I would like to appreciate you regarding the design of the hotel because your hotel is equipped with modern facilities while still maintaining traditional […]

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You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam, My name is Mrunal Chauhan. I am a guest of your hotel who recently organised a meeting for my company at your hotel. I am writing this letter to inform you about the negative experience the participants had with regard to the food served for lunch. To begin with, the participants […]

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You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

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You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam, I am writing with regard to the meeting that was recently held in your hotel, participating our company’s guests. First of all, I would like to thank you for your services on behalf of all my colleagues. The participants were happy about the acommodation, and employees behave kindly with them during […]

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You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

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