Dear Sir,
I am writing to bring to your attention the noise disturbance I experienced during my recent stay at your hotel on the night of October 24th. Unfortunately, a malfunctioning central heating system resulted in excessive noise that began as early as 5 AM, greatly affecting the quality of my sleep.
At the time of my departure, I spoke with you regarding this issue, and you acknowledged its seriousness. You assured me that you would reach out to discuss potential compensation for the inconvenience caused, which I appreciated.
However, it has now been three weeks, and I have yet to receive any communication regarding this matter. I kindly request that you confirm whether my complaint is being addressed and provide an update on when I can expect to hear about the compensation.
Thank you for your attention to this matter. I look forward to your prompt response.
Yours faithfully,
Nick Brewer
