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Letter

Band 7+: You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Note: Both the topic and the answer were created by one of our users.

Dear sir or Madam

I am writing to express my dissatisfaction following my recent stay at your hotel on the night of 24th October.

To the concern During the night, my wife and I were disturbed by a loud, continuous noise coming from the central heating system. The noise began at approximately 5:00 AM and persisted, causing a great deal of disruption and preventing us from getting any rest. This seriously affected the quality of our stay.

When we checked out, I spoke to you about the issue. You acknowledged the problem and assured me that you would contact us regarding compensation for the inconvenience caused. However, it has now been over three weeks, and I have yet to receive any follow-up.

I kindly request that you confirm when we can expect to hear about the compensation. I would appreciate your prompt attention to this matter.

Yours faithfully,

Nick Brewer

Word Count: 150

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses all parts of the task. Minor improvements could be made to enhance the clarity and impact of the complaint.

Coherence & Cohesion

The letter is well-organized and easy to follow. The logical flow of ideas could be slightly improved for better cohesion.

Lexical Resource

6.5

The vocabulary used is appropriate and accurate. A wider range of vocabulary and more sophisticated word choices would elevate the letter to a higher band.

Grammatical Range & Accuracy

6.5

The grammar is mostly accurate, with a few minor errors. More complex grammatical structures and error-free writing would improve the score.

Answers On The Same Topic:

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am writing is to explain the issue I experienced during my recent stay at your hotel and to mention that I have not been contacted by the manager regarding the promised compensation. Two days ago, I spent a night at your hotel in order to relax and […]

Band 8+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am addressing you is that I want to inform about noise which comes from a faulty central heating system very early in the morning and also tell you that your staff who promised me to fix this situation last week. However it has not changed yet. Secondly, […]

Band 4+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear sir/madam I am writing this to express my annoyance with your hotel services. Last week I spent my vacation in Goa and decided to stay at your renowned hotel “Hard Rock”, but it resulted in the biggest mistake to book your hotel during my vacation. From the first day of my stay, I have […]

Band 6+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam, I hope you are doing well. I am writing to bring to your attention an issue I encountered during my recent stay at Taj Empire on January 3rd, where I booked a room for two nights. Unfortunately, I was not informed at the time of booking that the central heating system was faulty. […]

Band 9

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam Hope you doing are well. I would like your attention to the situation that I faced when I was staying in your hotel Taj Empire. I booked your hotel on 3rd January for 2 nights. When I booked my room the booking person did not inform me about the issue that the central […]

Band 6+

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