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Letter

Band 5+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

My name is Vipenpreet Singh and I am writing this letter to you to inform you about the difficulty that I faced regarding the product that I bought from your website. I know its a manufactural flaw.

A few days ago, I ordered a good quality leather mobile case from your website which cost me over 50 dollars. However, when I received it yesterday I was shocked by the quality of that mobile cover. It was not the same quality that I watched online. Even it looks like an old case. Despite the quality of the leather, the packaging was also very bad as there was no bubble wrap or something soft to protect the cover.

So, I am requesting you to give me a full refund for this and submit a complain regarding the manufacturer to make sure that they sell good quality product.

yours Faithfully,

Vipenpreet Singh

Word Count: 153

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

quality: 5

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The description of the product and the reason for dissatisfaction are clear. The request for a refund is also stated. Minor improvements in clarity and structure could elevate the response.

Coherence & Cohesion

5.5

The letter's message is mostly understandable. However, some improvements in sentence structure and flow would enhance the overall coherence and cohesion. The grammar errors noted affect the readability and flow.

Lexical Resource

The vocabulary used is appropriate for the context. While functional, expanding the range of vocabulary and using more precise language would improve the overall lexical resource score. Some more sophisticated word choices would be beneficial.

Grammatical Range & Accuracy

The letter contains several grammatical errors that impact the clarity and accuracy of the message. Improving grammatical accuracy and range is crucial for a higher score. The errors noted significantly affect the overall grammatical range and accuracy.

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See All

Band 5+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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