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Letter

Band 4+: You recently purchased a faulty electronic device from an online retailer. Write a letter to the customer service department of the online retailer to complain about the device. You should include details about: - The product and date of purchase - A description of the fault - What action you would like the retailer to take.

Note: Both the topic and the answer were created by one of our users.

Nowadays, people always use a online shops with different types of products, so recently i had ordered a new smartphone, but i noticed some issues with phone that makes me feel disappointed.

Firstly i saw that my gadget came with broke screen , and do not work exactly, how i expected. So many defects, it seems to me like that i purchased my phone from a weak company , who do not do their job well. Smartphone was a different colour, it was orange but i wait a white . I was disappointed, because i never saw problems with my orders from websites.

Thera a lot of problems , probably not only me can met them , today a lot of people have been dissatisfied with their order , it can be gadgets , jewellery items, clothes or anything that can be expensive. In my point of view , individuals should write their opinions , and complaints. That can help them to get feedback from the company, and reduce the risk of getting a negative gadget , but sometimes persons should be more careful, especially when they encounter a suspicious shop website.

In result, i write about my problem to a support team, they need solve the problem, because i pay them, and bought this phone for myself but it arrived with a technical problems.

Word Count: 225

Answers On The Same Topic:

You recently purchased a faulty electronic device from an online retailer. Write a letter to the customer service department of the online retailer to complain about the device. You should include details about: – The product and date of purchase – A description of the fault – What action you would like the retailer to take.

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