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Letter

You recently purchased a faulty electronic device from an online retailer. Write a letter to the customer service department of the online retailer to complain about the device. You should include details about: - The product and date of purchase - A description of the fault - What action you would like the retailer to take.

Check your letter on this topic Generate a band-9 sample letter
19 letter(s) found.
Dear Online retailer, I am writing this letter to make a complaint of a device I purchased two weeks ago. I bought a printer on February 16th, 2026. The description of the product on the website stated ‘before use charge fully’ and read the manual carefully. I was able to use the device after adhering […]
Dear customer service, Hello, I hope this finds you in good health. I’m a customer who purchased a product from your website recently, and I regret to say the item has so many issues that it is completely beyond usage. First and foremost, the package that it arrived in was in such a state of […]
Dear Sir, On February 24, 2026, i bought a new Flowerphone model X1 from the official FlowerTech website. I paid 500$ on my creditcard for the smartphone and delivery. FlowerTech delivered the phone to my home on February 26, 2026. Unfortunately your brand new product has not performed well because the smartphone is defective. There […]
Dear Customer Service Department, I am writing to inform you about a problem with a device that I recently purchased from your store. The device is a smartphone (Model XYZ), which I bought on 15 January 2026. At first, it worked perfectly, but after a few weeks of use, I started facing an issue. The […]
To whom may concern, I am writing this messege to inform you with my recent purchased item from your online store. I bought the 20 litre microwave, brand electrolux; model WTR4480 on 25th January 2026. When I recieved the parcel from the delivery this morning, and I saw some dented on a top conner of […]
Dear sir or madam, I am writing this to enquire precise details regarding the return policy of your establishment. I read on your website that you have a return policy but coul not find procedural details to file for returns. I placed an order for a smartwatch from your website last saturday, during your christmas […]
Dear Sir/Madam, I am a customer of yours who recently purchased an iPhone 17 Pro Max Silver with 1 terabytes memory from your online store a few days ago. It is the perfect device for me since I am a content creator that uses cellphone for capturing videos and pictures daily. Also the memory or […]
Greetings, I am reaching out to the service department to resolve an issue I am experiencing. Recently, I purchased a brand new iPhone 14 from your online store. Your website claims that your phones are always new and in excellent condition with no problems. While searching for a new phone, I came across your site […]
Dear customer service department, Hi. I’m writing this email to complain the faulty wireless headphone, which I bought it 2 weeks ago on your website. As soon as I got the product, there was no problem with anything. However, since 3days before, I’ve noticed that something was going wrong with my headphone. At first, I […]
Nowadays, people always use a online shops with different types of products, so recently i had ordered a new smartphone, but i noticed some issues with phone that makes me feel disappointed. Firstly i saw that my gadget came with broke screen , and do not work exactly, how i expected. So many defects, it […]
Dear Retailer, I hope you are having a great day. I recently purchased a new Samsung Monitor from you through your online website. However, when I recieved and opened it yesterday, I found a significant scratch on the monitor’s screen, which was visible with bare eyes. I believe that it might have been handled irresponsibly […]
Dear Sir or Madam I am writing to complane about the saller. I would like to make a return, but I can’t contact the online shop. I bought a book called Alice in the Wonderland in the “Read the Book” online shop on December 7th The parcel came in on a time and a book […]
Dear Sir/Madam, I am writing to express my dissatisfaction regarding the product I purchased from your website. Two months ago, I bought a microwave oven during the Diwali offer sale. It costs me around 15000 which was quite expensive. I placed an order on October 25th with an order number 254A6367B and received my order […]
Hi! My name is Zere. Recently, about 2 weeks ago I bought a Canon Camera from your online store. I’ve checked the page several times where was the advertisment of product to make sure that this is original and new. I liked this camera so much and chose it because of the quality of pictures. […]
Good morning, I’m writing to you because of the smartphone that i received from this online retainer and I sadly received it with a lot of inconveniences. First of all, I ordered a smartphone 2 months ago ( the 3rd of July ) my order number was 864379 and received it yesterday while I had […]
Dear Customer Service, I recently bought a blutooth handsfree. The order no is 987654321. I attached my purchased receipt. I’m writing this to you, because unfortunately the device is defected. One of the ears is not working. When I want to connect it to my mobile phone, it doesn’t work as well. Also, the volume […]
Dear sir or madam I am writing this letter because of the faulty electronic device I got from your factory. I purchased a brand new LG oled Hd display television set from your factory on the 15th day of August,2025. Since the purchase of this device I’ve not been able to use it to my […]
Dear Sir/Madam, Hope my email finds you well, I am trying to reach to customer sservice department, to share my experience regarding the TV that I bought last week, through your repected company online, the thing that I found the product in a very bad condition, one of the side of the television was was […]
Good afternoon dear customer service department I write to you because I have a problem with my phone that I bought from your online store. The date of purchase was 31st of December, today is 12th of January, after few weeks of using a mobile device I found a lot of things that were missing […]
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