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Letter

You recently purchased a mobile phone from an online store, but it arrived with a cracked screen and a faulty battery. Write a letter to the customer service department of the online store complaining about the damaged phone. You should include details about: - The date you purchased the phone and order number - Describe the damage to the phone and its faulty battery - What action you expect them to take (e.g., a refund or a replacement)

Check your letter on this topic Generate a band-9 sample letter
16 letter(s) found.
Dear sir/ madam i hope you are doing well, i am writing to express my concern about latest purchase. I ordered a mobile phone last week which i recevied today. Firstly, i took the membership and paying extra every month where mobile should be delivered the next day of purchased but its been a week […]
Dear Sir, My name is Gold Ese, and I recently purchased an iPhone 17 pro-max from your online shop with order Number- 138442DB, on 15th May, 2026, which was delivered 17th May, 2026 being today. Upon opening of the package, I discovered a crack on the screen of the phone, and turning it on, some […]
Dear Sir/Ma, I hope this letter finds you well. i am writing to make a complaint about the phone i recently purchased from your website @pleasure gabget on the 23rd of may 2026, at 3;35pm with identification number of 123456789. An esim 15 promax glass case with a mint colour and 525gb space and i […]
Dear Sir, I hope you are well. I am writing to report an issue with the mobile phone I purchased a few months ago from Bismillah Store. After some time, the mobile phone’s sound is not clear, and the battery’s health is short-lived. However, this mobile phone has a 12-month warranty. Because when I buy […]
Greetings,dear retailer Recently,i have purchased a smartphone from you,more accurately an Iphone 14.It was 4 days ago.According to your description,the state of this certain phone was perfectly fine,as it should be.However,there are significant dissimilarities between expected and real model.Firstly,when just unpacked,the phone screen,which is the most crucial part of the phone,was already wide cracked.Indeed,it made […]
Dear store Manager, I am writing this letter to inform you some problems about a mobile phone that I have bought from your online shop. I have purchased the mobile phone last 21 st January, and my order number was HR6584. I have ordered a Samsung A05s model mobile phone, which was black color. Since […]
Dear Sir or Madam, I am writing to express my dissatisfaction with a mobile phone I recently purchased from your online store. The phone is a Samsung Galaxy S23, which I ordered on March 10th and received on March 15th. Unfortunately, the product arrived in a damaged condition. The screen was scratched, and there is […]
Dear Madam or Sir, I am writing this letter to formally express my dissatisfaction regarding my latest online purchase from your retail store. On the 20th of February, I bought an Iphone 17 Pro Max with 512 GB storage in deep blue color. However, when the mobile phone got delivered yesterday, as I was unboxing […]
Dear Sir/Madam, I am writing to express my concern regarding a mobile phone I purchased from your online store on 15 February 2026. The product arrived on 19 February; however, upon unboxing, I discovered that the screen was cracked, the charging port was defective, and a green line appeared on the display when powered on. […]
Dear sir, It is with discontent that I write to you to complain about the Samsung galaxy note 6 which I ordered yesterday Tuesday 4th April 2025. I was very to have received the phone at my home address this morning at 7:35, and to my greatest dismay the phone’s screen had some cracks, i […]
Dear customer service team, I am writing to complain about a smartphone that I recently bought from your online store.Unfortunately,the phone arrived in a damaged condition. When I opened the package,I noticed that screen was cracked and there were visible scratches on the back of the phone.Moreover,the device does not turn on,making it completely unusable.The […]
Dear Customer service team, I am writing to say that i recently bought a new smartphone from your store and,unfortunately, it arrived with some defects on it. The day i bought the device is 10.01.2026.The smartphone was all packed, but when i opened it i noticed that the screen was a half broken.I tried to […]
dear service customer , I buy a new phone on your weed site almost one week ,the order number is 0195810 and I recontacte you for a problem . When I receive the phone it was arrived with cracked screen but whatever is not a problem for me , I can change that later but […]
Dear customer service team, I am writing to complain about a mobile phone that I purchased recently from your online store. I but it on 12 January 2026 and the order number is 4567JCA. It arrived with several defects. The screen had a lot of problems, but the main problem that shocked me was that […]
Dear Store Team, Recently, I purchased a new handheld device from your online store and it arrived at my door within couple of weeks. The reason I am writing this letter is to let you know that the screen of my mobile was damaged and when I boot up the device, nothing was showing up […]
Subject Complaint Regarding Damaged Mobile Phone – Order No. 458921 Dear Customer Service Team, I am writing to formally complain about a mobile phone that I purchased from your online store on 15 December 2025. My order number is 458921. Unfortunately, when the phone was delivered and I opened the package, I noticed that the […]
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