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Letter

You purchased a mobile phone from an online store a week ago, but you've encountered several issues with it since receiving it. Write a letter to the online store's customer service department complaining about the faulty mobile phone. You should mention: - The specific problems you are experiencing with the phone - What steps you have already taken to try and resolve the issues - What you expect the online store to do to rectify the situation

Check your letter on this topic Generate a band-9 sample letter
17 letter(s) found.
Dear Customer Service Department, I am writing this regarding a smartphone that I have had purchased onilne and it turned out that the smartphone arrived as a defective piece. I could clearly notice a few visible scratches on the display as well as in the back camera, due to which the clarity is precisely low. […]
Dear Mr. Smith, I am writing this letter expressing my dissatisfaction regarding the latest purchase from your website. I placed an order for the latest Samsung smartphone model, S25 Ultra, on 28th January and received a timely delivery on 7th February. However, my excitement turned into dissapointment when I opened the parcel and found the […]
Hello Seller I bought brend new Iphone 17 pro max two weeks ago , and i have a few problems with it. I think that you should give me my money back First problem : Today i want to watch a movie on my new phone , but when i turned on my movie , […]
Dear Mr. Smith, I am writing for you to express my disappointment while receiving my Iphone that i have brought from your online store. While trying to settle the mobile,i have noticed that there was a crack on the screen at the bottom,plus I couldn’t set the date and timing. I think that it has […]
Dear Customer Service Department, I hope this email finds you well. I am writing to complain about a recent mobile phone purchase I made from your online store that arrived with several defects and malfunctions. When I opened the package, the phone was not properly wrapped for protection. It had some dents on the edges […]
Dear Sir /Madam, I hope this message finds you well. I am writing to complain about my recent purchase from your online platform. I ordered an iPhone 17 Pro on 2nd January having product code 1278513 in blue color. Upon arrival, I inspected it and found a scratch on the back side. When I turned […]
Dear Customer Service Team, I am writing to express my dissatisfaction with the smartphone I purchased from your website. First and foremost, the phone has a faulty battery that drains rapidly, culminating in frequent overheating. This issue has significantly hindered my ability to work from home and utilize all the phone’s features effectively. Another significant […]
Dear Customer Service Team, I am writing to complain about the smartpone I obtained from your website. The first and foremost, it has a faulty battery which drains rapidly and due to this the phone is frequently overheated.It has a detrimental effect and hinder me in working from home and implementing all phone tools.The next […]
Dear customer service, I Harpreet Singh from phagwara, had purchased an iphone 16 pro from your online website on 29 Noverber 2025, It had been not a week since, I start using the phone and I facing an issue with the handset. I have been faceing battery problem as well as packaging issue. The product […]
Dear online shop! I recently decided to buy a new phone online. I spent a long time choosing the right model, comparing specifications, reading reviews, and finally placing my order. The phone arrived fairly quickly, and I eagerly opened the box. At first glance, everything seemed in order – neat packaging, a screen protector, and […]
To whomever it may concern, I am writing to bring your attention to the matter of a smartphone that i recently purchased from your prestigious retail shop “The Best Buy” located at 12 parkway forest.Since i bought it, i am facing numerous issues with its functioning. To begin with, the mobile screen stops working on […]
Dear Sir or Maddem, I hope this message finds you well, I am Nazif Nikpay one of your customers. I am writing to inform you that at previous days I have ordered a phone from your website and yesterday I recieved it but, unfortunetlly, I realized that it does not work properly. Firstly, there were […]
Dear Customer Service of Retailer Greetings, I hope this letter finds you well. I am writing to you regarding my faulty mobile phone. I purchased from you on 23 March 2025 at Tokopedia Mall Store. At first time, there wasn’t anything unusual about the phone but something wrong when I tried to charge it. 5 […]
Dear Sir/Madam, I am writing with regard to my recent purchase from your store as it has developed a fault. I bought a brand new iphone from your store on 25th October.Since,you have introduced new offers as a part of the Christmas,I purchased iphone 17 pro with twelve percentage discount. In fact,I have checked it […]
Dear Online Store,im writing to you,to awarness you about the problem that happened to my phone that i ordered in your store. i ordered Iphone 17 pro max in october 5 th for my little sisters birthday in noveber 3 rd, but for some reasons phone arrive early for which im realy glad,however i saw […]
Dear sir or madam, i hope you are diong well . I am wrting this letter to inform last week i bought smatphone from your website which is latest model samsung compony but i faces problem with it. There are two main problem i faces in that smartphone . The first and foremost is the, […]
Dear Online Store, I was shocked that my favorite online store has fake phones. It happened last week when my parcel arrived. When I turn in the phone I realized that this phone was fake, because I am a profesionist at smartphones, and I think this was a faulty mobile phone. I want to mention […]
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